Customer Experience Management: Exploring Service Values

Attention Economics - a term that refers to the approach towards management of information in which a human/customer is treated efficiently by incorporating all the concerns. In this, attention acts as a resource that needs to be assigned to each...

When it comes to managing the operational infrastructure of a business, there are always some potential challenges and risks associated with the growth. The need however is to cope up with each individual hurdle and efficiently perform all operations. Amid...

The COVID-19 outbreak has made all-sized businesses concerned about customer optimism. The sudden economic downturn arose challenges for the business entities to survive successfully. One of the major challenges was customer retention. The COVID crises put customer loyalty and trust...

Customer retention, an indispensable attribute in business growth. According to statistics, a 5% increase in overall customer retention boosts up the business profit from 25% to 95%. About 86% of customers are more likely to buy products/services from a company...

Lessons You Need to Learn from this Pandemic to Improve Your CRM Process and Rebuild Customer Relationships with Techloyce Globally, businesses have to adapt to the changes as a result of the ongoing pandemic. Beyond an overhaul of how you...

Handling CRM is not an easy feat. The businesses that have established a good repute while managing the Zoho CRM must have had seen their hard times. Though Zoho is an easy to operate business suite what makes it a...

To install HelloSign extension please follow the following steps: Step 1: Create Zoho CRM Developer App to Get Ids: First of all create an app to get Ids those are required to install extension; To register app: Go to the...

Zoho has created so many apps to help people in different business aspects. When it comes to accounts, Zoho Inventory is the best choice. It has become one of the best inventory management app that is capable of managing E-Commerce...

Calculating Commissions is not that easy, as it holds so many technicalities. Even if you calculate everything correctly, you can end up with incorrect sums or bonus rates. It is the most essential aspect of the payout process for the...

What is Zoho SalesInbox? Very First Email Client for Sales! It uses customer data from the Zoho CRM or Salesforce to organize automatically emails according to priority. This organization allows salespeople to focus on and prioritize critical customer as well as...