Running a subscription-based business is by no means a simple task. From acquisition to activation, upgrades, and renewal, subscription management solution help companies manage the entire customer lifecycle. The system is designed to drive more revenue and reduce the churn rate. Subscription Management Systems not just manage the billing and invoicing process for the business but also work to build a life-time value by nurturing long-term subscription – based relationships.
As a company begins to scale, its billing becomes more complex. Having to manually calculate invoices is likely to invite human errors. Subscription Management Systems, on the other hand, automates the entire billing process and opens up a consistent flow of revenue for your company. The software takes care of the hassle of processing recurring payments, managing subscription plans and chasing bad debts. Among the many features, automatically reminding customers when their trial is over and their payment is due deserves special mention. This way you get to concentrate on expanding your offering while the systems handles your billing heavy-lifting.
Chargebee offers the right tools for subscription businesses of all sizes across industries, regardless of whether you are starting a company or an enterprise with complex needs.
Pricing
Small and medium-sized subscription businesses can start from $299 per month. This package entails 10 users, unlimited payment gateways, tax profile – multiple countries/tax regions, SaaS metrics, Salesforce and Avalara. You can scale for $599/ month which will include 25 users, advance invoices, custom user roles, multiple payment methods, tax profiles, and priority phone support.
For the startups, Chargebee’s Launch programme is a great place to start at $0. This plan includes everything you need to get your subscription business off the ground. Once you hit USD 50k, you will then automatically be charged $99 per month.
For Enterprise billing solution, you can contact Chargebee to get the best of control and customizability for unlimited number of users.
List of Features
- Subscription Management
Chargebee offers a set of tools to manage all your subscription management woes in the most simplified manner. As you scale get a comprehensive view of all subscription and customer data in one place. Self-service and churn management allows you to retain customers and become more efficient as you progress forward. Chargebee’s flexible billing models allow you to incorporate new subscription plans rapidly. Whether it is flat pricing, quantity based or customized pricing structure, Chargebee can handle it all. Further it is giving customers a stellar subscription experience through self-service portals. Customers get to sign up with a secure zero-code checkout. They can manage their subscription data from the portal and customize it if the need arises.
- Recurring Billing & invoicing
Break-free from custom codes and chaotic patchwork with Chargebee’s recurring billing workflow and automated invoicing. Manual errors are a thing of the past when the entire recurring billing and invoicing operations have been automated. As you scale across geographies handling complex billing scenarios is nothing short of a walk in the park.
Chargebee’s customizable billing solution allows businesses to bill their customers yearly, monthly or for any period — even days. If the pricing strategy deployed charges customers based on usage, it is achieved easily. You can further choose to renew billing cycles based on the date customers signed up on, or bill all customers on a specific date. You can even have customized billing dates for each customer. And of course, there’s auto-calculating prorations for upgrades & downgrades, and even rules for how you’d like to handle cancellation.
- Reporting and Analytics
Don’t stay on the surface with the basics of MRR when you can get 360 degree business visibility with its sister metrics like Average revenue per subscription, Lifetime Value, etc. You can derive intelligent insights when you go even deeper into MRR growth across plans, and analyze retention cohorts month-on-month. It can be frustrating when you see prospects come all the way to your checkout page just to leave. Cart abandonment reports tell you exactly what could have gone wrong and help you identify the most important page on your website. Chargebee offers a single consolidated dashboard that has all the associated reports. Analyze your entire Revenue Story with 150+ subscription insights & reports bucketed into 10 different modules
Integrations
- Net
- Braintree
- Stripe
- Paypal
- eWay
- Shopify
- GoogleAnalytics
- Zapier
- Amazon Payments
- Worldpay
Available Devices
- Windows
- Linux
- Android
- IPhone/IPad
- Mac
- Web-Based
- Windows Mobile
Company Size
Chargebee is the right choice for companies in the $1M – $20M ARR range with moderately complex pricing. Given the multiple plans, many customizations and add-ons offered by Chargebee is geared to meet the needs of companies of different sizes. The product helps your team accommodate larger customers with more complex needs. If your team wants to scale, Chargebee is a great platform from where you can start, manage your payments as you grow without losing control over accounts, data or administrative details.
What are they great at?
With Chargebee you get to start for free (up to your first $50,000 in revenue). This is a great option if you wish to put things into perspective and see how you’ll use the product and which plan is best for you. The clarity and usefulness of the documentation is quite outstanding and deserves special mention. The responsiveness of the support team is also commendable.
What needs to be worked upon?
Chargebee allows you to accept payments in multiple currencies (up to three on one site with the Launch Plan/Basic Plan and more with the Pro Plan). However, you can’t manage multiple currencies through a single dashboard, so if you’re a global company your analytics will be fragmented and require some extra work.
Available Support
- Live Support
- Training
- Tickets