Who doesn’t want to have a loyal and satisfied customer base? However, there is needed a lot of effort, tech tools and applications to have such customers. Also, it is not easy to satisfy customers in today’s competitive corporate sector....
Read MoreCustomer support is very important for businesses to retain their customers for the long term and build customer loyalty. This task has been made easier by customer support platforms flooding the market. Two of the most popular platforms are Zendesk...
Read MoreIn today’s world, where everyone knows everything about everyone, the question is no longer which software is better than the other in every department. Rather, people are now interested in identifying their business’ specific needs and then seeing which software...
Read MoreCustomer support platforms greatly enable you to provide superior customer service so you can garner customer loyalty. If you’re a tech company looking for a useful solution to your customer support issues then you have probably heard of Freshdesk and...
Read MoreCRMs are the need of the day. Whether you are a multi-billion dollar movie studio that caters to hundreds of millions of people scattered all across the world or a small-scale boutique that pretty almost exclusively caters to its town’s...
Read MoreWith the tech market becoming global and the competition getting fiercer with each passing day. Companies need to do everything in their power to stand out, one such way is by providing exceptional customer support. One popular platform that helps...
Read MoreWhen you are running a restaurant, serving the hungry customers quickly and satisfying their taste buds along with visual senses while ensuring the food is served hot and guaranteeing contactless delivery is no less than climbing Everest. And, if the...
Read MoreOften people get confused and interchangeably use the term customer service with customer experience. However, both are different in terms of process, utility, and scope. Customer experience is considered an umbrella in which different element comes together to support and...
Read MoreIt has been more than a year since the pandemic changed the scenario for the business community. All over the world, companies had to shift to work-from-home. One of the taxing challenges they faced during the lockdown, social distancing, and...
Read MoreIn any system, startup, or enterprise, there exist some standards to which businesses need to comply. In the competitive market, the businesses that tend to employ innovative solutions based on high-end technologies grab more attention and reputation. Among all, customer...
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