freshdesk connector

Freshdesk Connector

module_image (6)

Freshdesk Connector

by Techloyce


Buy Now

$ 499.00

Availability  Odoo Online Odoo.sh On Premise
Odoo Apps Dependencies  • Contacts (contacts)
• Helpdesk (helpdesk)
• Discuss (mail)
Lines of code  2504
Technical Name freshdesk_connector
License OPL-1
Website http://www.techloyce.com
Versions 17.0 15.0 14.0

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Screenshot_3

Freshdesk Odoo Connector

Odoo is a fully integrated suite of business modules that encompasses the traditional ERP functionality. Freshdesk is an online cloud-based customer service software providing helpdesk support that is needed to run small, medium and enterprise scale business.

Integrate Odoo with Freshdesk Connector

Freshdesk Odoo Connector enables two-way synchronization of Contacts, Companies and Tickets between Freshdesk and Odoo. This integration streamlines data flow for both Freshdesk and Odoo Users, creating a seamless user experience.

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Highlights

20

Contacts Synchronization

Sync Contacts between Odoo and Freshdesk.

21

Companies Synchronization

Sync companies events between Odoo and Freshdesk.

22

Synchronize Tickets

Sync tickets between Odoo and Freshdesk.

Features
Screenshots
Support
FAQ’S
Features

Sync Direction Operations
Freshdesk to Odoo
  • Sync Contacts from Freshdesk to Odoo
  • Sync Companies from Freshdesk to Odoo
  • Sync Tickets from Freshdesk to Odoo
  • Sync logs
Odoo to Freshdesk
  • Sync Contacts from Odoo to Freshdesk
  • Sync Companies from Odoo to Freshdesk
  • Sync Tickets from Odoo to Freshdesk
  • Sync logs

Screenshots

01
Freshdesk Configuration Menu


* Here is the scheduler setting


* Sync logs


* Odoo teams / groups


* UnSynced ticket logs


* Important logs


Freshdesk Domain & API Key


Freshdesk Authentication


* customized settings option


  • Go to Freshdesk setting page.
  • Go to Freshdesk profile page, copy your Freshdesk account domain example: “https://{yourdomain}.freshdesk.com”.
  • Copy your Freshdesk account domain like “https://newaccount1637843080162.freshdesk.com” and your API key as mentioned in the Screenshot.
  • Enter the domain and API key under authentication and test connection.

Support

Freshdesk User Guide


Demo Video

Freshdesk Product Support

After purchasing our app if you face any issue regarding the functionality and working of our app we are here for you to address your queries. We provide 90 days support to our clients, The support period starts from date of purchase of our app till 90 days period.

FAQ’S


Does your app work in Odoo Enterprise?


Our module is compatible with Odoo Enterprise.


Upgrades are not free. If you require any customization, you can contact us. We offer support for 90 days after purchase. For further information you can contact us at https://techloyce.com or read our support policy.


You can contact us to request a customization in the app.


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