Customers are bombarded with options, dozens of cheap ones to switch to. This has made everything competitive for businesses from employee acquisition to contextual customer journey creation. And, surprisingly the indication of business success has been drastically shifted from the...
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Happy customers are the key to business success. It’s a given though! But, do you know what makes customers happy? It is a quick response! And, offering a quick response with an exact answer that customers are seeking is the...
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Omnichannel support means providing a seamless customer experience, across channels and platforms, to provide consistent and timely assistant to customers. Persuading customers to buy again, who have already bought from you is considered cost-effective than spending marketing or sales efforts...
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