Today, the remote operations environment takes into consideration the interest and demands of customers. Gmail is considered one of the formal channels to communicate officially with clients. It is a medium that streamlines communication at the corporate level as well as when it comes to sending emails to customers. From email marketing to send reminders to customers regarding the software trial period or the payment, Gmail has become a core software for businesses.
Zoho on the other hand provides a consolidated interface for data management, task management, HR processes management, software development, performance evaluation, and many more regular business operations. A 360-degree view of all customer data makes it convenient for the customer service representative to get insight at a glance. This makes data access and updates a seamless process for businesses.
Zoho CRM Gmail integration helps businesses send emails to customers easily. A unified view of customer email activity and other tasks can be taken into consideration for the purpose of enhanced collaboration, communication, customer relationship, and management.
Zoho CRM Integration with Gmail – How it Helps Businesses?
Zoho CRM Gmail integration provides a comprehensive solution to businesses. With this powerful integration, you do need to make switches in both these software one after the other. A centralized view of all customer data and emails increase productivity and efficiency in regular business operations. When Zoho CRM is integrated with Gmail, the following details are shared with them:
[su_list icon=”icon: check” icon_color=”#f22e2e”]
- Username
- Organization Name
- Email Address
- Address
- Country
[/su_list]
With Zoho and Gmail integration, businesses can:
[su_list icon=”icon: check” icon_color=”#f22e2e”]
- View the mail activity with the customers directly from Zoho Subscriptions.
- Include mail activity of the customer under the comments section.
- Add the mails as comments
- Create leads and contacts directly from Gmail.
- Sync the data from Zoho to Gmail.
- View primary activities such as calls, events, and tasks.
- View the campaigns in your Gmail account.
[/su_list]
Zoho integration with Gmail eliminates the need for manual data management and all the data synced in Gmail makes it highly useful for the customer support representative to send emails or communicate to the customer by accessing their details from the same interface.
If you are looking for a Gmail integration to your Zoho account, get assistance from the certified experts of Techloyce. Increase business productivity through Zoho Gmail integration that ultimately gives wings to business revenue.
