Asterisk is an open-source framework specially designed for developers who are looking to develop voice, text and video solutions for businesses. The Asterisk serves as a strong and powerful communication platform for business. Asterisk has the built-in functionalities for handling all the levels of text, voice and video communication. Techloyce takes immense pride to serve its customers with the two best tools integration i.e. Zoho Integration with Asterisk. Zoho is widely acclaimed and has never disappointed its users. The kind of humungous amount of services Zoho offer through its platform is unparalleled.
Zoho Asterisk integration helps businesses to command many services and applications through one platform including conference bridges, automatic call distributions, unified communications, voice mail, and more. Asterisk runs using the business internet connection thus removing the need for the legacy landline systems. Zoho Integration with Asterisk also exhibits a high level of flexibility and provides an impressive set of features which include SMS messaging, communication management, call routing, call transfer, caller ID, call monitoring, voice mail, computer telephony, and caller detail records.
Zoho is a one stop solution capable of covering all the business needs. While on the other hand Asterisk will allow businesses to integrate its tool with Zoho through telephony section to make calls to one another, and to connect to other telephonic services, such as the public switched telephone network (PSTN) and Voice over Internet Protocol (VoIP) services. Let us now get a closer look at how Zoho CRM Asterisk integration takes place? Moreover, we at Techloyce provide bespoke integration solutions for your business requirements.
Steps for Zoho CRM Asterisk Integration
While setting up Zoho CRM Asterisk integration, you have to follow the following steps
Step 1
You first have to check the related adapter for your private telephone network and then integrate it with Zoho CRM platform. You can further check which Asterisk version works well with your adapter.
System Requirements:
- A Linux Operating System. Your operating system and your private telephone system must be running in the same local network.
- JDK 1.8.x or above must be installed in the system in which you will be installing the Zoho PhoneBridge Adapter.
How to setup Zoho PhoneBridge for Asterisk
- Go to Setup then to Channels and select Telephony.
- In the Zoho PhoneBridge page, choose Asterisk as the telephony provider from the drop-down menu.
- Click to download the Asterisk 1.4 Adapter from the Download PBX Adapter section.
- Extract the .zip file and save it in the machine in which you want to run the PBX adapter.
- Edit the “Zoho/ztiadapter/conf/zti.properties” file and configure the PhoneBridge Token.
- Edit the “Zoho/ztiadapter/teleadapters/asterisk14/conf/asterisk14.properties” file and configure the PBX details.
- After this run, the nohup sh run.sh and command inside the zoho/ztiadapter/bin directory.
Right after you run the adapter command, your Zoho PhoneBridge service for Asterisk will be started. Head towards Techloyce to get your hands on to Zoho Integration with Asterisk. We have a specialized team that will look into your business requirements and provide you with the finest services.
