Providing robust customer services is one of the most essential business tasks whether your potential lead is B2B or it belongs to B2C.
What is SugarCRM?
From linking the sales and marketing planning department to lead nurturing and follow-up, SugarCRM can do it all. SugarCRM is an open-source interface that allows different departments within a business to manage tasks efficiently. Unlike conventional channels of communication, it offers a common platform for different teams to communicate and collaborate. Simultaneously, it equips a business to provide better customer management via its easy-to-use & access interference, data migration and visualization, and customization.
SugarCRM enables the sale and marketing team to devise customize strategies for customer management that generate & nurturer potential leads, drive traffic to your product or business, and satisfy customers.
With the help of real-time data, the businesses can generate Hi-end reports and leverage the analytics for business growth. Moreover, SugarCRM provides enhanced data security and communication autonomy. By streamlining the complex communication of the sales department and marketing, the business owner can improve business support.
Why Slack For Team Communication?
Traditional communication requires multiple accounts and log-in credentials for inter-departmental communication and document sharing, which complicate information sorting and searching. The new-age communications can be embraced effectively with Slack that enables the businesses in organizing their communication into messages and further sort it into channels. The channels can further be categorized on the basis of projects, departments, and tasks. Moreover, it facilitates team communication & collaboration by providing a 24/7 searching option, ability for document sharing & messaging.
Connect Tools & Team At A Single Platform with SugarCRM Slack Integration
Among many messaging applications, Slack outrun everyone. It’s easy to understand and the interactive interface can sort and organize messages into slack. For better communication and team collaboration, it can easily be integrated with your SugarCRM which can be used to edit, ask for collaboration, message or share documents. From project information to communication, SugarCRM integrated with Slack keeps everything organized, safe and secure, so that, the information can be retrieved by any team member. It provides customized security.
Feature Of Sugarcrm Integration With Slack
Slack Integration with SugarCRM allows different employees and teams to communicate and collaborate without switching to other platforms. When Slack is integrated with SugarCRM, it brings data to the forefront. The Slack data provide better CRM reporting backed by real-time data and transparency.
The integration of SugarCRM and Slack offers the following features:
- Seamless interaction boost team productivity & collaboration
- Streamline communication via channel, project, task, and department
- Unify customer conversation into slack
- 24/7 searchable document and chats archive
- Modify and improve searches by connecting different platform
- Maximize SugarCRM data’s utility and send notifications to relevant Slack
- Custom message template and notification generation
- Integration of multiple tools into one platform for team collaboration
Techloyce & SugarCRM Slack Integration
At Techloyce, we have a team of qualified, well-trained, and skilled developers to deliver time-efficient services. We are partnered with SugarCRM which allows us to provide quality services. For several years, we have been providing SugarCRM & Slack integration services to clients within UK, USA, Australia, and Malaysia. Along with integration, we provide SugarCRM Slack implementation, training, and support service.
